Refund policy

RETURN & REFUND POLICY

Last updated: March 2026

At SPDMN Luxe, we stand behind the quality of every product we offer. If you're not completely satisfied with your purchase, we're here to help.

Returns We accept returns within 14 days of delivery. To be eligible, items must be:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by proof of purchase

Non-Returnable Items The following are not eligible for return:

• Digital products and downloadable content
• Sale or clearance items
• Personalised or custom orders
• Items showing signs of use or damage

Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 5–10 business days.

How to Initiate a Return Email us at [info@spdmn-luxe.com] with your order number and reason for return. Our team will provide return instructions within 1–2 business days.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.